FAQs

1. What is J’ream Cosmetic?

J’ream Cosmetic is a Black-owned beauty brand offering high-quality hair, strong waterproof lace glue, and essential hair care products. Our goal is to help you feel confident, beautiful, and secure with every install.

 

2. Is your lace glue waterproof and sweat-proof?

Yes. Our lace glue is waterproof, sweat-resistant, and designed for strong hold when applied correctly.

 

3. How do I apply the lace glue?

Apply 3–5 thin, even layers, allowing each layer to turn clear before applying the next. For best results, avoid water and heavy sweating for 24–48 hours after application.

 

4. Are your products safe to use?

Our products are made for professional-quality results. We recommend doing a patch test before full use. Avoid contact with eyes and mouth, and keep out of reach of children.

 

5. What is your processing time?

Our processing time is approximately 3 business days before orders are shipped.

6. How long does shipping take?

Shipping times vary based on location and the shipping method selected at checkout. Processing times will be listed on the product page.

 

7. Do you accept returns or exchanges?

Due to hygiene and safety reasons, all sales are final. Please review product details carefully before placing your order.

8. How can I contact J’ream Cosmetic?

You can reach us at:
Email: support@jreamcosmetic.com
Instagram: @jreamcosmetic

We aim to respond within 24–48 business hours.

9. Do you offer ambassador or brand rep opportunities?

We are currently working on an ambassador opportunity planned for 2026. Follow us on Instagram (@jreamcosmetic)for updates and announcements.